Human Resource in Digital Age: Significance of Human Resource Information System for Higher Education Institutions of Pakistan


  • Tatheer Yawar Ali
  • Ayesha Mahmood


Human Resource Information System (HRIS), Human Resource Management (HRM), Electronic Human Resource Management (e-HRM), HR Professionals, Higher Education Institutions (HEIs)


In today’s digital age, HR departments have assumed the role of business partners, necessitating the need for integration of technology with HR functions. Consequently, use of manual systems to perform HR functions of recruitment, compensation, performance appraisal, etc. can adversely affect the productivity of organizations. A large number of organizations have adopted Human Resource Information System (HRIS) to enhance the efficiency of HR departments. Recognizing the expanding role of HRIS and exponential growth in education sector of Pakistan, this research focuses on exploring motivators behind implementation of HRIS in higher education institutions, role of HRIS in improving productivity of higher education institutions, and the challenges attached to HRIS. This qualitative research examines user experiences of HR professionals from seven Pakistani higher education institutions, out of which three are completely automated, one is partially automated, and three are operating on manual HR systems. The research concludes that HRIS is perceived as an invaluable technology for improving the efficiency of higher education institutions in general and their HR departments in particular. Higher education institutions that are currently using HRIS consider it a vital technology, while institutions that are not using HRIS maintain a positive attitude towards it and want to implement it.